Terms

Terms of Service

Last updated: October 26, 2026

1) Agreement to Terms

These Terms are a contract between you and Stag Signs LLC, a Washington limited liability company (“Stag Signs,” “we”), doing business as Sweetly Translate. They govern your access to and use of Sweetly Translate (“Service”). By creating an account, purchasing a subscription, or using the Service, you agree to these Terms and our Privacy Policy.

2) Service Description

Sweetly provides live speech translation features with usage metered in minutes. Subscriptions include a monthly allotment; additional minutes may be purchased as add-ons. We may enforce hard stops when your available minutes are exhausted.

3) Eligibility and Accounts

You must be at least the age of majority in your jurisdiction to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use.

By subscribing to Sweetly Translate, you agree not to use the Service for any purpose that would be illegal in the place where you live. You are responsible for complying with the laws that apply to your use.

4) Subscriptions, Billing, and Paddle

Subscriptions auto-renew until canceled. Prices shown on our site must match the Paddle price you select at checkout. Paddle charges are determined by the price tied to your subscription. Taxes may be added where applicable. If a payment fails, we may pause access until payment is restored.

5) Free Trials and Promotions

If offered, trials convert to paid plans at the then-current price unless canceled before the trial ends. We may modify or discontinue promotions at any time.

6) Usage Limits and Metering

Minutes are deducted based on active usage. For billing accuracy and service protection, we may round measured usage to the nearest 15 seconds.
Subscription minutes typically reset each billing cycle. Any rollover or grace policies will be posted in your account if applicable.
Add-on minutes are consumed after the subscription allotment is exhausted and are non-refundable once issued.

7) Acceptable Use

You agree not to:

Use the Service for illegal activities or in violation of applicable laws.
Attempt to probe, scan, or test the vulnerability of the Service.
Scrape, record, or export the Service in ways that circumvent normal use or applicable APIs.
Resell, sublicense, or share your account outside your organization.
Interfere with or disrupt the Service, or impose an unreasonable load on our infrastructure.
Use the Service for critical life-support, emergency, medical, or legal decision-making. Outputs may contain errors and are provided “as is.”

8) Third-Party Services

The Service may integrate with third-party services such as Paddle and Google/Firebase. Your use of those services is subject to their terms and policies. We are not responsible for third-party services.

9) Software and Downloads

We may offer downloadable apps or tools. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use such software solely with the Service. Do not modify, reverse engineer, or redistribute except as permitted by law.

10) Intellectual Property

Sweetly and its content, features, and functionality are owned by Joseph Sutherland, Sweetly Translate, or its licensors and are protected by intellectual property laws. You retain ownership of content you input, subject to our right to process it to provide the Service.

11) Feedback

If you provide feedback or suggestions, you grant us a non-exclusive, royalty-free, perpetual license to use it without restriction.

12) Service Availability and Changes

We may change, suspend, or discontinue parts of the Service at any time with or without notice. We aim to maintain high availability but do not guarantee uninterrupted service.

13) Warranty Disclaimer

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement.

14) Limitation of Liability

To the maximum extent permitted by law, Stag Signs LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of or inability to use the Service. Our total liability for any claim shall not exceed the amount you paid for the Service in the 3 months preceding the claim.

15) Indemnification

You agree to defend, indemnify, and hold harmless Stag Signs LLC, its affiliates, and personnel from any claims, damages, liabilities, and expenses arising from your use of the Service or breach of these Terms.

16) Termination

You may stop using the Service at any time. We may suspend or terminate your access for violations of these Terms, non-payment, fraud, or to comply with law. Upon termination, your right to use the Service ends. Sections that by nature should survive will survive, including intellectual property, disclaimers, and limitations of liability.

17) Governing Law; Disputes

These Terms are governed by the laws of the State of Washington, without regard to its conflicts of law rules. Exclusive venue for disputes shall be the state and federal courts located in Pierce County, Washington, unless applicable law mandates otherwise.

18) Changes to Terms

We may update these Terms. If changes are material, we will provide notice, for example by email or a notice on the site. Continued use after changes become effective constitutes acceptance.

19) Contact

Stag Signs LLC
Doing business as Sweetly Translate
24710 65th Avenue Court East
Graham, WA 98338
United States
Email: support@sweetlytranslate.com